Exchanges & Upgrades


Please ensure that you thoroughly inspect your hair prior to using and installing your gorgeous tresses.

We exercise a very strict quality control process to ensure that our clients receive only the best virgin hair available. All products we offer on this website are custom made to your preference. If for any reason the items you ordereded does not suit your needs, we offer a hassle free exchange policy on all unworn and unaltered items. Exchange information will be available in the email with your shipping and tracking number. For questions about your order email us at


A. All items have to be unworn and unaltered or changed in any way.

B. All exchanges need to be done within 14 business days of receipt.

C. Item can be exchanged for same value or less with no money back. 


The upgrade is for our clients that have worn their peruca and for whatever reason, you are ready for a new one. This option covers any length of time or condition of the peruca you own. You colored it, cut it, or wore the heck out of it, not to worry. We can give you a credit towards your next purchase. Let us upgrade you. Get started by emailing us today at


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