Wig Scammers: How to Avoid Them

E-commerce has made it possible to purchase everything online, even wigs! At The Virgin Hair Fantasy, we sell quality wigs online to clients such as yourself. We make the process as easy as possible and answer any questions, to ensure a pleasant shopping experience. However, we’ve started to hear about online shoppers getting scammed by wig makers. We wanted to chat, and make sure you’re not scammed. 

Tip #1: Don’t Pay for your wig via CashApp. If you make a purchase online, CashApp is not the way to go. When you make a purchase through CashApp, there’s no way to file a claim if you’re not happy with your purchase. The seller has their money, and you end up with something you don’t want or worse, nothing at all. Repeat after us: No CashApp

Tip #2: Are you checking their reviews? Google them to see what their Google reviews look like. Do they even have Google reviews? Review their Instagram page. Are they engaged on their Instagram page? Do they take the time to respond to customer comments and questions? If they don’t, they don’t value customer service. See how they communicate with existing and future clients. 

Tip #3: Check for the ship date. Sometimes, it’s not that you’re getting scammed, it could be the ship date is two months out when you were thinking it was just two weeks. There are many variables that go into the time it takes to ship, couple that with a pandemic, and your wig could be delayed a lot longer than anticipated. Be very clear on the ship date. 

Tip #4: Know your wig size. There are a variety of ways people say that “they got scammed.” If you purchased a wig that’s too small or too big, it’s not that you were scammed, you just purchased the wrong size. So, be sure to check the website to ensure you’re getting the wig that fits you. At the Virgin Hair Fantasy, we offer a helpful tutorial to determine the size of your head. Check out our "HOW TO MEASURE VIDEO" HERE

Tip #5: Research. Research. Research. Before you make a purchase, take a look around and research the company you’re buying from. How long have they been in business. Are they using photos that you know for a fact aren’t theirs, or don’t showcase their product. Using someone else’s photos to sell a product is a red flag #1. Dig in there, check reviews, look for testimonials and take note of company interaction. 

If you employ just one or two of our tips, you can avoid the headache that comes from getting scammed by a wig seller online. Any company that works hard to not only get your business, but to also keep it, is a company worth buying from. Good luck.

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